Your payment options

At Kaweka Hospital we aim to make your experience easy and offer several ways to pay for your surgery.

Your invoice will have three separate charges:

  • Your surgeons fee
  • Your anaesthetists fee (if applicable)
  • Your stay at Kaweka Hospital

Please ensure you obtain a current estimate of costs as these are subject to change (current cost estimates are also necessary for you to obtain prior approval from your insurer). If you would like an estimate of your hospital costs please email

If you would like to speak to a member of our finance team regarding your invoice or payments please call 06 241 4178.

Patient information

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Self paying

  • If you are self paying (paying for the total cost of your procedure) you will be responsible for all costs incurred and required to pay a deposit prior to your admission.
  • The deposit amount will be based on the estimate provided by our booking team. If payment is not received before admission our reception staff will be happy to take payment when you arrive at Kaweka Health Limited (“Kaweka Hospital”).
  • If the deposit remains unpaid Kaweka Hospital may reserve the right to refuse admission.
  • Upon discharge, any shortfall will be invoiced or if the invoice is less than the deposit received, you will be refunded the balance.
  • Please note that hospital costs are separate to Surgeon and Anaesthetic fees. Please be sure to discuss the estimated cost of your procedure with your Surgeon and Anaethestist before you are admitted for surgery.

Private Health Insurance

  • If your procedure is being funded by insurance please ensure your insurer has pre-approved your procedure.
  • You will be asked to provide a copy of this prior to your admission.
  • You will not have to pay for your procedure, however you will be required to pay for your excess or co-payment depending on your insurance policy, prior to your admission. A prompt claim from your insurer is appreciated.
  • You may also be required to pay for other charges that are not covered by your policy.
  • Depending on your insurance policy and provider you may still receive a separate invoice from your Surgeon, Anaesthetist or any other health provider.

Kaweka Hospital healthcare facility and its providers are part of the First Choice network. You will be required to obtain pre-approval yourself, however once your procedure has been pre-approved and is confirmed as being funded by nib Health Insurance, Kaweka Hospital will submit your Kaweka Hospital invoice claim directly to nib. You may be required to submit any other invoices from your Surgeons, Anaesthetist or any other health provider.

Southern Cross Affiliated Provider Health Insurance

  • Kaweka Hospital is an affiliated provider to Southern Cross. Affiliated Providers are doctors, specialists or medical facilities contracted to provide Southern Cross members with certain healthcare services at agreed prices. Click here for more information.
  • If you have Southern Cross Health Insurance there are several affiliated provider procedures. If your procedure is an affiliated provider procedure, Kaweka Hospital will handle the prior approval and claim for you. Your surgeon can advise you whether your procedure is an affiliated procedure.
  • If you have an excess to pay as part of your health insurance policy, you are required to pay this prior to your admission.

Te Whatu Ora – Health New Zealand

  • Your procedure approval will be managed by Kaweka Hospital.
  • You may be required to pay for other services such as a support person overnight bed or support person meals.

Accident Compensation Corporation New Zealand (ACC)

  • You will be required to supply your letter of approval prior to your admission.
  • If your surgery has been approved by ACC your invoice from Kaweka Hospital will be paid directly by ACC.
  • You may be required to pay for other services such as a support person overnight bed or support person meals that are not covered by ACC.

If you are paying any part of the cost of this operation yourself please contact to obtain an estimate of the cost and arrange your payment prior to admission.

Please note that we will give you an estimate based on known average costs. Estimations will be as accurate as possible but the actual cost of any operation may vary significantly if your surgery and/or recovery is more, or less, complex than anticipated.

Our reception team can help you make your payment on your arrival using EFTPOS or Credit Card (Visa, Mastercard and American Express are accepted but please note there will be a 1.5%-2% surcharge for credit cards).

You may also pay online using our payment portal here.

For Internet Banking, please make the payment to the following account:
Kaweka Hospital Limited; Account number: 12-3244-0050235-00 and use your invoice number and full name as a reference.

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